Multifactor authentication (MFA) is a security solution that requires users to provide one or more authentication factors aside from a username and password. These authentication factors could be a one-time PIN (OTP), facial or fingerprint scan, app notification, or physical key.

The quality of your IT support can make or break your company. Effective IT support can make your organization more efficient, maximize uptime, and improve your bottom line. A bad one, on the other hand, can result in errors that cause downtime and costly data breaches.

Employee productivity is essential to any business owner. After all, the success of your company relies heavily on your employees' output. To help your staff stay productive, you can try the following time management tips:
1. Lead by example
If you want your employees to be productive, you need to set an example.

You're finally ready to print out an important document or a big project plan. As soon as the printer takes the paper in, however, the paper gets stuck inside the machine and you can’t get it out.

Sound familiar? Paper jams are a common printing problem, but they're fortunately easy to solve.

Since the COVID-19 pandemic, many companies have adopted a remote work setup, allowing employees to perform their tasks from home. But now that most COVID-related restrictions have been lifted across the United States, businesses are planning their return to the office.

Since the COVID-19 pandemic, many people have become accustomed to using their smartphone cameras to scan quick response codes, or QR codes. These allow people to access restaurant menus, pay bills, and submit information without the need to make contact with objects or other people.

Starting a small business is a challenging and exciting endeavor. But it can also be overwhelming, especially if you're not sure what you're doing. To help you get started on the right foot, we've compiled a list of seven common mistakes small businesses make and how you can avoid them.

Managed print services (MPS) are solutions offered by an external provider to manage an organization’s printing environment. These cover everything from printer hardware and supplies to support and maintenance. MPS can help organizations save on printing costs, increase efficiency and productivity, and improve environmental sustainability.

Imagine this: on a typical workday, you power on your computer and open your web browser. You type in the URL of the website you want to visit, but instead of getting the content you expected, you see malicious advertisements and phishing sites. What happened?

This scenario is the result of a social engineering cyberattack known as typosquatting.

The term “shadow IT” may sound like something out of a Hollywood techno-thriller, but in reality, it is a serious threat to businesses of all sizes. So what is shadow IT, and why should you be concerned? Let’s take a look.

What is shadow IT?
Shadow IT refers to the use of IT systems, hardware, software, and services that have not been sanctioned or vetted by a company’s IT department.