5 Common managed print services myths, debunked

5 Common managed print services myths, debunked

Managed print services (MPS) are solutions offered by an external provider to manage an organization’s printing environment. These cover everything from printer hardware and supplies to support and maintenance. MPS can help organizations save on printing costs, increase efficiency and productivity, and improve environmental sustainability.

Despite their proven benefits, various misconceptions still surround MPS. In this article, we'll debunk five common myths about managed print services and explore how MPS can benefit your organization.

Myth 1: Hiring an MPS provider is expensive

Many businesses think that working with MPS providers is a large — and therefore unnecessary — expense. But in reality, many MPS providers like Complete Document Solutions (CDS) offer flexible pricing plans that are tailored to your organization's unique needs and budget. So even if you're on a tight budget, you can still benefit from an MPS provider's expertise.

MPS providers can also save you money in the long run. For example, we at CDS can help you reduce waste and unnecessary printing by strategically placing printers in your office. If employees have to get up and walk across the office just to print documents, they'll ask themselves if they really need a physical copy or if they can use a digital copy instead.

Complete Document Solutions offers flexible pricing plans that are tailored to your organization's unique needs and budget.

Myth 2: You don’t need MPS when you already have a printer fleet management system in place

Many organizations assume that they already have an effective printing strategy in place and don't need MPS. However, most IT departments simply aren't equipped to manage an entire fleet of printers effectively. To illustrate, consider the following scenario:

You have 25 printers across five different locations in your office. Each printer has its unique settings, consumables, and maintenance requirements. Managing and optimizing all of these printers effectively is a tedious process — and something that most IT departments simply don't have the bandwidth for.

This is where an MPS provider can help. They will handle the burden of managing and optimizing your printer fleet, so your IT staff is free to focus on more important tasks.

Myth 3: All MPS providers offer the same benefits

MPS providers can differ in terms of their industry experience, the tools they use, and the quality of their customer service.

For instance, CDS’s almost 30 years of experience working with businesses in a wide range of industries sets us apart from other providers. We use advanced tools to monitor and optimize your printing environment for maximum efficiency. We also provide high-quality customer service to help you with any concerns that you might have.

Myth 4: An MPS provider will require me to buy new hardware

Some companies think that when they partner with an MPS provider, they will automatically need to purchase new equipment. The truth is, MPS providers will first conduct an in-depth analysis of a business’s print environment. From there, they will make recommendations that can optimize the company’s current print workflow and save your company money.

A reliable MPS provider will only suggest buying new equipment only if they believe that replacing the current devices will result in a significant return on investment for your business. But if they think that there is no need to replace your current devices, then they will instead focus on optimizing these.

Myth 5: Using MPS is pointless because the future is digital

Some people believe that managed print services are unnecessary because they think that paper is obsolete and businesses can get more value from cloud-powered digital documents where staff can collaborate in real time.

However, most businesses still rely on printed documents for various tasks, including employee onboarding, invoicing, and recordkeeping. Many businesses also use MPS to manage and optimize their scanning and digitization processes. This helps them keep track of their documents more effectively and ensure that these files can be easily accessed by authorized personnel.

When you partner with a reliable MPS provider like Complete Document Solutions, your business can enjoy better productivity and efficiency, and reduced printing costs. We can also assist you with any printing-related concerns that you may have. To learn more about our offerings, drop us a line today.


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