OpenText Core Fax
Send and receive fax messages digitally
OpenText Core Fax brings secure, compliant cloud fax to your organization without the cost and complexity of analog phone lines, fax machines, or on-premise servers. CDS deploys and manages the entire platform — from MFP and EHR integrations to compliance configuration and user training — so your team sends and receives faxes through the tools they already use, wherever they work.
Enterprise Cloud Fax
OpenText Core Fax is a secure, multi-tenant cloud platform certified SOC 2 Type 2 and SOC 2 + HITRUST CSF compliant, built for regulated industries — healthcare, legal, financial services, and government. It ensures privacy, audit-readiness, and global data sovereignty with data centers across the US, Canada, EU, and Australia. Your team sends and receives faxes through email, multifunction printers, EHR systems, or a web browser — no analog lines, no fax hardware, no on-premise servers to maintain. With 99.99% uptime and TLS 1.2 encryption securing every transmission, your fax infrastructure is more reliable and more secure than it ever was with physical machines.
Why OpenText Core Fax
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Your Team Faxes from Anywhere
From their desk, a multifunction printer, Microsoft Teams, a mobile device, or email — we set up the interfaces your staff already knows so there's no learning curve. -
Lower Costs, Fewer Boxes to Maintain
We eliminate analog phone lines, MFP fax boards, fax machines, toner, and paper from your fax workflow. One predictable service cost replaces all of it. -
Compliance We Configure for You
HIPAA, GDPR, FERPA, SOX — we configure the platform to meet your regulatory requirements, including business associate agreements (BAA) for healthcare organizations.
Use Cases
Modernize Healthcare Communication
We integrate OpenText Core Fax with your EHR system — Epic, Cerner, Allscripts, and others — so staff send and receive PHI securely without breaking HIPAA compliance.
Streamline Legal and Financial Exchanges
Court filings, contracts, loan documents — we configure encrypted fax with full audit trails so every transmission is tracked, logged, and defensible.
Reduce Infrastructure Costs
We remove the analog lines, fax boards, and maintenance contracts. You keep your fax numbers. We handle the transition without workflow disruption.
Enable Faxing from Anywhere
Desktop apps, Microsoft Teams, mobile devices, browsers, email — we configure every access point so your team faxes securely wherever they work.
Key Features
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Fax over IP
OpenText Core Fax eliminates your analog phone lines and fax cards. All fax traffic routes over IP with fast, secure transmission. -
MFP and EHR integrations
OpenText Core Fax connects to your existing multifunction printers and EHR platforms so staff fax directly from the tools they already use. -
Administrative and monitoring tools
OpenText Core Fax provides your IT team with real-time visibility, role-based access, and centralized control for fax management and audit reporting.
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Identity and access controls
OpenText Core Fax integrates with your SSO, SCIM, and Active Directory to automate user provisioning and secure authentication. -
Data residency and sovereignty
We configure your deployment in the right data center region — US, Canada, EU, or Australia — to meet your compliance requirements. -
Developer APIs
If your team needs custom workflow automation, REST and SOAP APIs are available. We handle the integration work.
Integrates with Your Tools
CDS connects OpenText Core Fax into your existing technology stack:
Security & Compliance
OpenText Core Fax is certified SOC 2 Type 2 and SOC 2 + HITRUST CSF compliant. We configure your deployment to meet the standards your industry requires:
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HIPAA Compliance Configured for You
We set up PHI transmission safeguards and handle business associate agreements (BAA) for healthcare organizations. -
Enterprise-grade encryption
All fax data is secured in transit using TLS 1.2 with AES 256-bit encryption, and at rest with AES 156-bit encryption.
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Regulatory coverage
We configure your deployment for GDPR, FERPA, SOX, PCI DSS, and other frameworks through audit trails, access controls, and retention policies. -
99.99% uptime
High availability, load balancing, and disaster recovery are built into the platform. We monitor and manage it for you.
Frequently Asked Questions
What is a cloud fax solution?
A cloud fax solution lets you send and receive faxes over the internet, without traditional fax machines, phone lines, or on-premises fax servers. It's fax as a service, hosted in the cloud — secure, scalable, and accessible from anywhere, ideal for regulated industries.
What are the benefits of cloud fax?
Cloud fax offers secure, reliable faxing without machines or phone lines. It scales easily, supports compliance frameworks like HIPAA, and integrates with the business apps your team already uses. We handle the setup so there's no disruption to your workflow.
How does cloud fax fit into our existing workflows?
We assess your current fax setup and design a migration path that works for you — whether that's a full move to the cloud, a hybrid model, or a managed services approach. Your existing fax numbers stay. Your staff's workflow doesn't change except they stop feeding machines.
What security protects our fax information?
OpenText Core Fax is certified SOC 2 Type 2 and SOC 2 + HITRUST CSF compliant, meeting HIPAA and PCI DSS requirements. We configure encryption (TLS 1.2, AES 256-bit in transit, AES 156-bit at rest), access controls, and audit trails to match your compliance needs.
How does OpenText Core Fax compare to other vendors?
OpenText Core Fax is recognized as a Leader in the IDC MarketScape for Worldwide Digital Fax, offering enterprise scalability, superior security, and deep integration capabilities. We add local deployment, configuration, and ongoing management so you get the full value of the platform. Download the product overview (PDF) for detailed specifications.
Ready to Move Your Fax to the Cloud?
CDS handles everything — from initial assessment, licensing, and cloud deployment through MFP integration, EHR connectors, compliance configuration, user training, and ongoing technical support. Your team keeps faxing. We handle the rest. Let's talk about moving your fax to the cloud.