Job Opportunities

IT Sales Consultant

Job Description

We are currently seeking an individual that can expand our business and customer base for our IT Support Division. If you are a candidate who is eager to close sales that will drive profitability, enjoys working in a laid-back environment, and likes working independently then we want to meet you.

Responsibilities:

• Cold/Warm calling and creating new prospects
• Built and maintain existing sales leads
• Identify potential customers, schedule appointments, and build relationships
• Sell products and services that meet/exceed customer’s expectations
• Provide technical recommendations and guidance to current and potential customers
• Prepare contracts and sales agreements
• Maintain technical and sales knowledge by attending training, seminars, and reviewing technical publications

​Job Requirements:

QUALIFICATIONS: Associates Degree Preferred. A minimum of 1-2 years in technical sales experience a must. A working knowledge of all Microsoft Office suite and CRM Software. Valid California driver’s license, insurance required, and reliable car/transportation a must.

Job Snapshot:

• Employment Type – Full Time
• Job Type – Digital Office Equipment, Information Technology Sales
• Education – 2 Year degree
• Experience – At Least 2 years
• Provide technical recommendations and guidance to current and potential customers
• Manage Others – No
• Required Travel – Up To 20%

Account Executive

Complete Document Solutions Account Executive

As an Account Executive at Complete Document Solutions, you will positively impact organizations and the lives of the people who work there through transforming how they can efficiently and more productively complete their work. You will get to explore and identify problems within client’s organizations which they either don’t know exist or have not been able to find a way to resolve and bring fully vetted solutions that free them to do their core purpose.

Job Summary

The Complete Document Solutions Account Executive is a full cycle outside sales role. Responsible for all stages in the sales cycle, from prospecting through closing and account management. This role is for a self-motivated individual that can build long term relationships based on mutually beneficial principles of solving problems with technology. The ideal candidate is customer-oriented with a drive to achieve goals and maintain a great customer experience. This is a hybrid position to optimize time in field with clients or using technology to move sales forward, while meeting internal expectations.

Responsibilities

• Work with key accounts to provide product solutions and IT Services, develop new business, and to ensure satisfaction. The role is roughly 80% hunter, 20% farmer.
• Develop strategic plans to introduce and implement IT Services, Canon technology, service, software, and 3rd party solutions to address customer requirements.
• Serve as primary day to day liaison with assigned clients and maintain positive ongoing high-level relationships with your customer base that will promote long-term working partnerships
• Actively maintain a thorough and quality CRM data base for your assigned territory, to build strategic and tactical plans so you can overachieve your personal goals.
• New market share is gained through strategic prospecting and ability to meet customer requirements by utilizing all resources available.
• Manage multiple projects simultaneously while interfacing with different internal and external contacts to assure complete success.
• Expand product and service footprint in current clients.
• Consistently close sales and achieve monthly activity and profitability goals.
• Be a constant learner striving to continuously improve your skills and knowledge

Qualifications

• Bachelor’s degree or equivalent experience
• 1-3 years of outside B2B sales experience in IT Services, office technology and SaaS.
• Strong negotiation, presentation, and communication skills.
• An interest in learning new technology in an evolving industry.
• Ability to work autonomously with excellent time management.
• Some travel required within a local market (a valid driver’s license, reliable vehicle, an acceptable driving record and insurance).

IT Specialist

Job Description

Complete Document Solutions is a locally owned and fully independent technology company. We take great pride in providing excellent customer-centric service and support to our primary base of Southern California. We utilize a selective partner channel to extend our reach throughout the country.

Our employees are at the heart of everything that we do. Their dedication and passion for customer care, guidance, and support is our company core foundation. Everyone counts, no matter the position. We are a long term employer that supports growth, great benefits, and individual passion directed to a common company goal.

Our document imaging and technology product portfolios are specifically selected for their functionality, innovativeness and reliability.

Position

Complete Document Solutions is currently seeking a highly motivated and professional IT Professional.

Responsibilities

• Provide both onsite and remote support in order to resolve client issues to their satisfaction
• Monitor and respond to IT helpdesk requests in a timely and effective manner
• Modify configurations, utilities, software default settings for local workstations
• Onboard new users
• Configure, Install, and test new workstations, servers, peripheral equipment, and software
• Perform timely workstation hardware and software upgrades
• Identify and escalate problems
• Perform preventative maintenance and repair of end user devices
• Participate in the development of help sheets and FAQ documents for end users
• Comply with all site audit, licensing, and company policies and procedures

Qualifications

• Knowledge of advanced computer hardware, including desktops, laptops and networking equipment
• Experience with MS and MAC Operating Systems and MS applications such as Office
• Experience with helpdesk best practices
• Strong written and oral communication skills
• Detail oriented with strong organization and documentation skills
• Outstanding customer service skills
• Ability to absorb and retain information quickly
• Dexterity to handle computer equipment, tools, and light cabling
• Ability to lift and transport moderately heavy items such as computers and office printers
• Must be able to work will with co-workers/team members

Benefits

• Ongoing technology training
• Growth opportunities
• Dental and medical insurance
• 401(k) program with company participation
• Paid holidays, sick, and vacation
• Excellent long term existing team

Requirements

• A minimum of 2 years of PC hardware and support experience in Windows and Mac operating systems
• Working knowledge of all MS Office Suite products
• Working knowledge of MS Exchange Servers and Databases
• Intermediate skill set in MS Excel and Access
• Valid California Driver's License
• Reliable car for use in travel to customer locations
• Proof current and ongoing car insurance
• After hours and weekend work will be involved

Job Type: Part-time

Pay: $19.25 - $36.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Torrance, CA 90503: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location:

One location