Operating systems (OS) like Windows and macOS normally have an end-of-support date. This is when software developers stop providing support and updates for their OS. For instance, Windows 10 will no longer receive technical support, software updates, and security patches after its OR when it reaches end of support on October 14, 2025.

Once an OS’s end-of-support date is announced, organizations must start planning to upgrade their systems to a newer OS like Windows 11. During this process, organizations need to do three things:

Check application compatibility
Application compatibility can become a problem when migrating to a newer OS. If your business apps aren’t compatible with the new system, you’ll encounter productivity and efficiency issues.

Video conferences are a great way to meet with clients, partners, and employees while working from home. If you have a poor tech setup, however, you may experience issues communicating with others. Here are seven techniques that can help you improve your video meetings.

Your business partnered with a managed IT services provider (MSP) to offload IT tasks like network administration, cybersecurity, and IT help desk. However, you find that they’re unable to keep up with your business's requirements and/or deliver the level of service they promised.

If your business in Southern California is not IT-centric but relies on considerable IT resources, you’ll likely get to a point wherein you need to outsource tasks such as infrastructure repairs, maintenance, and upgrades. This is true even if you have your own IT team.

The coronavirus pandemic forced many businesses around the globe to implement remote work policies to stay operational amid lockdown restrictions. But shifting to a work from home setup came with its own set of productivity and cybersecurity challenges.

Is your company's IT infrastructure experiencing persistent issues? Are you constantly worried about data breaches? Are you always running into IT issues that affect your employees’ productivity? If you answered yes to all these questions, it's time to partner with a managed IT services provider (MSP) like Complete Document Solutions.

There was a time when Microsoft Office was the office suite preferred by most businesses. Rivals such as Lotus SmartSuite and WordPerfect Office faded into obscurity and Microsoft Office seemed set to rule the business world. Then in 2006, Google released Apps Suite, which contained Docs, Spreadsheets, and other business services that would later be rebranded as G Suite.

A team of researchers at the security solutions company ESET discovered a security vulnerability in devices that run on Broadcom and Cypress Wi-Fi chips — two of the world's most popular Wi-Fi chipsets. Called “Kr00K” and tracked as CVE-2019-15126, this vulnerability is said to affect billions of devices, including laptops, tablets, smartphones, routers, and Internet of Things (IoT) devices.

Earlier this year, Microsoft released the new version of the Edge browser which was developed using the Chromium source code. This new version of Edge is currently available for Windows 7 and up, as well as macOS. Microsoft Edge is free for download and can be used immediately after installation, but there are some tweaks you can make that will allow you to get the most out of this browser.

Is your small- to medium-sized business (SMB) looking to hire a Chief Information Officer (CIO)? If so, do you know what to look out for? Before you even post your job opening, you should be familiar with the key aspects that make a great CIO. To make things less stressful for you, here are some of the top qualities you need to consider when looking for a CIO.

Fits in
Before anything else, you need to be sure that the person you’ll hire will be a perfect fit for your company's culture.