What happens when you partner with a managed print services provider?

What happens when you partner with a managed print services provider?

Many businesses today turn to managed print services (MPS) providers for their printing needs. MPS providers offer a variety of benefits, including cost savings, improved efficiency, and increased security.

But what should you expect when you work with an MPS provider? Let’s take a look:

1. Needs assessment

Before you sign up with an MPS provider, they will first conduct a needs assessment. This allows them to get a better understanding of your specific print environment and requirements.

Your MPS provider’s technicians will map out where your existing print devices are located and track their monthly utilization. The assessment may also uncover needs that are not currently being met with your current print management strategy.

Before you sign up with an MPS provider, they will first conduct a needs assessment. This allows them to get a better understanding of your specific print environment and requirements.

2. Quoting

Next, you will receive a pricing quote based on the results of the needs assessment. Pricing quotes typically cover the cost of:

  • Equipment: Includes hardware, such as printers, copiers, and multifunction devices. Your MPS provider will give you the option to purchase, lease, or rent these equipment.
  • Supplies: The price of printer cartridges, paper, and other print-related supplies.
  • Service and support: Covers the cost of maintenance, repairs, and support for your devices.

Review the pricing options and service level agreements carefully to ensure that you are getting the best value for your money. Ask your provider about any discounts or promotions that they may be running.

After you receive your quote, you may have some questions or requests for customization. For instance, you may want to add or remove certain devices from your quote. A reputable provider will try to accommodate your requests and make any necessary changes to the quote.

Related article: 5 Common managed print services myths, debunked

3. Signing

Once you're happy with the quote, it's time to sign the agreement. This document will outline the terms of your MPS contract, including the length of the agreement, price, and service levels. Be sure to read over this carefully before signing to avoid any surprises down the road.

4. Implementation

The implementation of your managed print services agreement will vary depending on the size of your organization. Typically, the provider will perform the following:

  • Device installation: The MPS provider will integrate new devices into your print environment and remove any old, unused equipment.
  • Configuration: They will dial in the settings of your devices according to your specific needs and requirements.
  • Training: The provider will train everyone in your organization on how to use the new devices and MPS features.
  • Ongoing support: The MPS provider will keep your new systems running with ongoing support, maintenance, and troubleshooting.

5. Review and optimization

After your MPS agreement is up and running, the provider will periodically review your print environment and make recommendations for improvements. They may also suggest changes to your usage patterns or device setup to help you save more money. This review process ensures that your MPS agreement still meets your needs and provides the best possible value.

Let Complete Document Solutions be your MPS provider

Complete Document Solutions is a leading print services provider in Torrance and across California. We have years of experience working with businesses of all sizes to help them improve their printer fleet management system. With our managed print services, you can increase your productivity while reducing printing costs by as much as 30%.

Our services has three main steps:

  • Standardization: Merging device platforms across your workplace, simplifying printer fleet management and staff training
  • Consolidation: Eliminating small, low-user printers in favor of economical, high-use printers that save on toner, parts, and maintenance
  • Location: Strategically positioning workgroup printers and multifunction systems within your office to improve efficiency and reduce costs.

Talk to us today to learn more.


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