You may be thinking of getting a Voice over Internet Protocol (VoIP) system for your business and are in the process of considering factors such as your business size, organizational structure, and the volume of calls you handle. But have you ever considered whether to use a hardphone or a softphone? This article will discuss the differences between the two, and which is better for your business.

Cybercriminals have been using phishing scams since the early 1990s, and phishing has remained their preferred method of stealing personal and financial information to this day. Although businesses nowadays implement cybersecurity measures and best practices to avoid falling prey to phishing emails, some still do get victimized.

Voice over Internet Protocol (VoIP) has become a reliable communication platform for many small- and medium-sized businesses (SMBs) because of the wide array of benefits it offers. However, just like any other type of modern technology, VoIP systems are not immune from being exploited by cybercriminals looking to steal users’ private data for financial gain.

In today’s digital age, data privacy has become a huge public concern not only because of how companies handle private data but also because of how vulnerable data is to breaches. A company may possess the private information of employees, clients, and customers — information that needs protection.