Technology underpins nearly every aspect of modern business processes. The problem is that managing technology can be complex and tedious. This is where managed IT services providers (MSPs) come in. Whether a company needs software to record customers’ data, network infrastructure management, or cloud technology, MSPs can provide these services and much more.

As annoying as spam email is, it’s usually pretty harmless. But hackers have been using a method called distributed spam distraction (DSD) where spam email is used to carry out illegal activities. Learn more about DSD and how you can safeguard your systems against it.

You may be thinking of getting a Voice over Internet Protocol (VoIP) system for your business and are in the process of considering factors such as your business size, organizational structure, and the volume of calls you handle. But have you ever considered whether to use a hardphone or a softphone? This article will discuss the differences between the two, and which is better for your business.

Laptops are prized for their small size, manageable weight, and handiness, but they don’t lag behind desktop computers in terms of performance either. Higher-end laptops, in particular, are just as capable of handling heavy apps and complex tasks as their bulkier desktop counterparts.

Cybercriminals have been using phishing scams since the early 1990s, and phishing has remained their preferred method of stealing personal and financial information to this day. Although businesses nowadays implement cybersecurity measures and best practices to avoid falling prey to phishing emails, some still do get victimized.

Gmail is a staple for businesses nowadays; all stakeholders, from investors to clients to suppliers, use Gmail to manage their email. But despite its ubiquity, many users — especially smaller enterprises — can stand to improve their Gmail experience.

With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to some DR myths that can safely be disregarded. Here are three of those myths, and the sooner you stop believing them, the better.

Voice over Internet Protocol (VoIP) has become a reliable communication platform for many small- and medium-sized businesses (SMBs) because of the wide array of benefits it offers. However, just like any other type of modern technology, VoIP systems are not immune from being exploited by cybercriminals looking to steal users’ private data for financial gain.

In today’s digital age, data privacy has become a huge public concern not only because of how companies handle private data but also because of how vulnerable data is to breaches. A company may possess the private information of employees, clients, and customers — information that needs protection.